pls let US know which one you need after place order
It's normal there is about 3 to 5 cm error.
About the S
The measurement of the toy is from the top of the head to the bottom of feet when the toy lies. It is acceptable that there are 3 to 5 centimeter errors. Because the toy is softness. Almost every kind of toy has diffrerent sizes and the pictures we showed above are the toys in different sizes. Please see the specific size in description or you can inquire us if you don’t know the size. Please do not take the size of the toys showed as the one you’re interested in. Please make sure you know all of that.
About Color Shading
The color of the real toys may be a little bit different from the ones showed in the pictures because of the different shooting angles and different quality of monitors.
About Dropping Wool
Please don’t worry when you receiving the toy finding some little wool dropping. It is the scrap which attached on the body of the toy. Please do not assume that it is because of the quality problem of the toy.
About the package
All the toys are vacuum-Packed due to the big size of them. Please do not worry when you receive it and find it a little bit smaller than the size you think of. The toy may have wrinkles on it as well. You can just jitter it for a while and expose it to the sun. And you will find it better than before.
About Washing
Part Cleaning
Part of the cleaning when you use a dry cloth (if necessary, brushing), use a mild detergent to focus on style clear stain, then dry.
Whole Cleaning
1. The warm water into the poo
3. Into the water and gently rub the pillow
4. Remove the rinse carefully with warm water after
5. With a towel to squeeze out
7. In the sun exposure
8. Once again wool comb
Shipping
The item ordered usually will be delivered from China in 2 working days by air mail service after payment was confirmed. There is one thing you should be careful of that you will receive item in 20-40 business days without any track number and it is untraceable either when using air mail service. We promise a full refund will be paid if you still haven't received it after 35 days since the date you ordered.
Policies
What Buyer Should Know:
A refund can not be agreed with the following conditions
1 Some problems resulting from the buyer's careless reading of the specific item description, such as color, size.
2Damages caused by inappropriate handling.
3 Returning of the items without any reason.
4 Used items that have been unable to make the second sale.
5 A refund demanded without returning the goods firstly.
B refund can be given when:
1 The quality or defect of the product itself, like design, manufacturing
2 The product is workable, but the buyer wants to return it and agree to afford the return freight. In this situation, the buyer has to contact us and attach a photo of the product firstly to show the good condition of it. The buyer should pack it up carefully and tell us the tracking number after we agree to the return.
We highly recommend that you read the description of the item carefully before buying in order to avoid troubles for both of us, and do not return it because of the costly shipping. If you have to, please contact us in the first place.
Feedback
Thank you very much for your shopping from our store. It's our honor to serve you. To let you have a pleasure shopping experience, we will leave you a positive feedback. And we believe we will be so lucky, if we get you positive and 5-star DSR as well.
Pls contact us freely if you have any problems, and give us chances to solve problems.
